Please call us at 1-800-XFINITY to talk to one of our customer service representatives for further information.

Similarly, you may ask, how do I talk to an Xfinity agent?

How to Reach a Real Person at Comcast/Xfinity. Phone: Comcast's official customer service number is 800-945-2288, but I called a different number, 800-266-2278. You may have to enter a lot of personal information to get connected, including your ZIP code.

Likewise, what is the phone number for infinity? Call Xfinity customer service at 1-800-Xfinity (800.934. 6489) to pay your bill by phone. Visit to make an Xfinity bill payment online.

Regarding this, is Xfinity customer service 24 hours?

Chat with Xfinity

Get 24/7 help with any questions you have.

How can I get Comcast to lower my bill?

Here are five easy ways to lower your Xfinity bill:

  1. Choose a TV package with fewer channels.
  2. Lower your internet speed.
  3. Stop going over your data cap.
  4. Get rid of rental equipment.
  5. Negotiate your monthly cost.

Related Question Answers

How do I get a live person at Comcast?

Please call us at 1-800-XFINITY to talk to one of our customer service representatives for further information.

Does Comcast have a live chat?

On the Support and Contact Us pages on xfinity.com, click Chat with Xfinity. In the My Account app, click on the chat bubble icon on the upper right-hand corner. On your Xfinity X1 or streaming device, use your Xfinity Voice Remote to ask for help with select troubleshooting, account or billing issues.

How do you talk to a real person?

The IRS telephone number is 1-800-829-1040, and they are available from 7 a.m. – 7 p.m. Monday thru Friday. The best time to call is early in the morning. The first question the automated system will ask you is to choose your language.

What is the phone number to Xfinity prepaid?

To receive Replacement Equipment you must notify Comcast within thirty (30) days of the date of purchase by calling 855-757-7372 and following the return procedures provided when you call. THERE IS NO ASSURANCE, REPRESENTATION, OR GUARANTEE THAT ANY REPLACEMENT EQUIPMENT WILL BE IDENTICAL.

What is the cheapest Xfinity package?

For those looking to pay the lowest price without worrying about what download speed they get, the Xfinity Performance Starter plan is the cheapest. At just under $50 a month, the Performance Starter plan offers 25 Mbps download speeds. That's fast enough for one person to stream Hulu, game, and do some work from home.

How do I sue Comcast?

Suing Comcast with the help of DoNotPay
  1. Check whether your case against Comcast is suitable for small claims court.
  2. Compose a demand letter.
  3. Complete the needed court forms.
  4. File your complaint against Comcast with the appropriate court.
  5. Serve Comcast.
  6. Appear for your court date.

How do I report a downed Comcast line?

How to Report a Service Issue
  1. You can report an issue by going to the Xfinity Status Center.
  2. We'll check for other device outages in your area, and you can enter your mobile number if you'd like to receive text message updates from us.
  3. After you click Submit, you'll see a confirmation message.

What phone number is 800 266 2278?

800-266-2278: Comcast Customer Service

It made calls an estimated 14 million times.

Has Comcast customer service improved?

It saw the most improvement in scores, with an 8% increase from 61 to 66. Overall, consumer satisfaction for all ISPs rose 4.8% to an average of 65. For the first time this year the ACSI survey included a ranking of customer satisfaction with in-home Wi-Fi service, where Comcast came in second after Verizon.

Are Comcast and Xfinity the same?

As you can see, Xfinity and Comcast are different brands of the same company. Xfinity is the TV and internet service provider for consumers, while Comcast is the company that owns Xfinity (and other brands, like NBCUniversal).

Who owns Comcast cable company?

Roberts family

What is xfinity assistance plan?

We've developed the Xfinity Assistance Plan. The Plan enables you to continue to receive Xfinity Internet and Xfinity Voice services for a lower price. The Plan will appear as “Xfinity Assistance Plan” on your next bill with a charge of $14.95 per month.

How much does Comcast charge for cable?

It costs at least $50 and up to $90, depending on what's done, just for the drop. If one switches from cable TV to a streaming service, but keeps their Comcast internet, will all the streaming on the TV likely cause a data overage of internet usage each month if the limit is 1,024 gigabytes?

What's the number to Xfinity WiFi?

1-866-489-0919

What number do I call to cancel Comcast?

There's no one phone number for the retention department, but if you call their main number (1-800-XFINITY or 1-800-COMCAST or really whatever is on the bill), just answer the menu by telling them you want to cancel. Their menus can be confusing, but don't be discouraged.

How do I find my Xfinity phone number?

Use Xfinity Connect
  1. Go to Xfinity.com and click the Menu button.
  2. Select the Voice icon in the drop-down list.
  3. Enter your primary Xfinity ID and password.
  4. Within the Voice tab, click Call History on the left-navigation menu and your call history will display.

What is xfinity billing address?

The payment address can be found at the bottom of your first page on the remittance slip (usually a P.O. Box address).

How do I talk to a real person at centurylink?

Call 866-642-0444 7 am – 9 pm (ET) Monday–Friday to speak with a representative. Need help finding service providers in your area? Movearoo can help you find other phone, Internet and TV service providers in your area.

Does Comcast have deals for existing customers?

Xfinity offers many promotions for new customers, which are also available for the existing customers as well. Some of the promotions for existing customers include free or discounted equipment upgrades, free package upgrades, and savings on bundled packages.

Why does Comcast have so many outages?

Outages may be due to: Fiber cuts on Comcast's backbone network. Fiber cuts on IP transit networks operated by NTT America, TATA, or other tier-1 ISPs. Electrical outages (with node power-supply batteries failing after an indeterminate time, based on utilization)

What is the best Xfinity package?

Best Xfinity Internet, TV, and Phone Bundles
Plan Price Internet download speed
X1 HD Preferred Plus Double Play $134.99* 150 Mbps
X1 HD Premier Double Play $130* 150 Mbps
Performance Internet + Voice Unlimited $40† 60 Mbps
X1 Starter Triple Play $100* 150 Mbps

How much is Comcast Internet by itself?

Xfinity from Comcast Internet Pricing
Internet Package Download Speeds Up to Introductory Price
Performance Select 100 Mbps $34.99/mo.*
Performance Pro+ 200 Mbps $49.99/mo.*
Blast! 300 Mbps $64.99/mo.*
Extreme Pro+ 600 Mbps $74.99/mo.*

Can you downgrade your Comcast service?

If you want to change, move or cancel your Xfinity services, we've got options for you, including new products and services you might not know about. You can also make changes in My Account, including changing or upgrading your equipment.

How long until Comcast considers you a new customer?

I believe it's 90 days. I just chatted in earlier on the support site - they kicked my service discounts off my bill about 2 or 3 months ago and they let me re-up with a new customer promo today, 1 gbps + cable for $99.99 for 24 months.

How do I fight Comcast?

How to Fight Comcast
  1. Hack customer service. If you've ever called or chatted with a customer service rep, you've probably walked away disappointed.
  2. Go to Small Claims Court. Your Comcast contract forbids you from suing Comcast in a real court, but you can still argue your case in Small Claims Court.
  3. Arbitrate.

How does Comcast get new customer pricing?

How to Get New Customer Pricing With Comcast
  1. Find out about current deals, since new customer deals change frequently. New deals become available every month and some month's deals and prices are better than others.
  2. Call customer service to purchase the Comcast services.
  3. Tell the customer service representative which deals are preferred.

Who qualifies for Comcast Internet Essentials?

Internet Essentials Basic Eligibility

Basic Eligibility: Any household that has at least one child who is eligible for the National School Lunch Program in a variety of educational settings including public, charter, private, parochial, cyber school, and home school may qualify for Internet Essentials.